Privacy Policy

Junk Away ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website or services.

Information We Collect

We collect information you provide directly to us, including:

• •Contact information (name, email address, phone number)
• •Service address and property details
• •Photos of junk or debris you need removed
• •Payment information when you book our services
• •Communications you send to us (requests, questions, feedback)

How We Use Your Information

We use the information we collect to:

• •Provide, maintain, and improve our junk removal and demolition services
• •Process your requests and send you service confirmations
• •Respond to your comments, questions, and requests
• •Send you service-related communications
• •Monitor and analyze trends, usage, and activities
• •Detect, investigate, and prevent fraudulent transactions and other illegal activities

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties. We may share information with trusted service providers who assist us in operating our website, conducting our business, or servicing you (such as payment processing), so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

We do not share, sell, or otherwise provide your mobile phone number or messaging consent information to any third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS/Text Messaging

You may opt in to receive recurring text messages from Junk Away by checking the optional SMS consent box on our quote request form. Checking this box is a separate, voluntary action — it is not required to submit a quote request or to use our services, and consent is not a condition of purchase. If you opt in, you will receive recurring text messages related to your quote, scheduling, arrival notifications, and service updates. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help.

• •We do not share, sell, or otherwise provide your mobile phone number or messaging consent information to any third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
• •Message frequency varies based on your service activity (typically 2–6 messages per job).
• •Message and data rates may apply.
• •You can opt out at any time by replying STOP, or reply HELP for assistance.

Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Choices

You may:

• •Access, update, or delete your personal information by contacting us
• •Opt out of receiving promotional communications from us
• •Request a copy of the personal information we have about you

Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us: